PhoneIcon for phone 07961 083331

Privacy Policy

Last updated: April 2026

Medway City Estate Connections is operated by Storm Hollie (“we”, “us”, “our”). We are committed to protecting your personal data and respecting your privacy.

1. Who We Are

Business Name: Storm Hollie
Address: 18, Radleigh Gardens, Rochester, Kent, ME1 2QR
Email: hello@medwaycityestate.com
Phone: 07961083331
Website: www.medwaycityestate.com

2. What Data We Collect

We may collect and process the following information:

Name
Business name
Email address
Phone number
Business address
Website and social media links
Business descriptions, logos, images and other content you provide
Enquiry details submitted via contact forms
Payment details are processed securely by Stripe. We do not store your payment information.

3. How We Use Your Data

We use your data to:

  • Create and manage your business listing
  • Display your business information publicly on the platform
  • Communicate with you about your membership
  • Respond to enquiries submitted via the website
  • Send updates, newsletters, and relevant offers (where you have opted in)
  • Improve our website and services

4. Legal Basis for Processing

We process your data based on:

  • Contractual necessity (to provide your membership and listing)
  • Legitimate interests (to operate and improve the platform)
  • Consent (for marketing communications)

5. Data Sharing

We may share your data with:

  • Stripe (for secure payment processing)
  • Website hosting and analytics providers
  • Service providers supporting our platform
  • We do not sell your data to third parties.

6. Public Listings

Information you provide for your business listing (such as contact details, descriptions, and images) will be publicly visible on the website.

You are responsible for ensuring that the information you provide is accurate and appropriate for public display.

7. Marketing Communications

You may receive marketing emails from us about:

  • Platform updates
  • Business opportunities
  • Relevant offers

You can opt out at any time using the unsubscribe link or by contacting us.

8. Data Retention

We retain your data for as long as your membership is active, and for a reasonable period afterwards for administrative or legal purposes.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw consent at any time

To exercise your rights, contact us at hello@medwaycityestate.com.

10. Data Security

We take appropriate measures to protect your data, including secure systems and trusted third-party providers.

11. Cookies & Analytics

We use cookies and analytics tools (such as Google Analytics) to understand how users interact with our website. Please see our Cookies Policy for more information.

12. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

13. Contact Us

If you have any questions about this policy or your data, please contact:
hello@medwaycityestate.com
07961083331