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Terms of Service

Last updated: April 2026

1. Introduction

These Terms of Service govern your use of the Medway City Estate Connections platform, operated by Storm Hollie.

By using this website or becoming a member, you agree to these terms.

2. The Platform

Medway City Estate Connections provides a platform for businesses to create listings, connect, and increase visibility within the Medway City Estate community.

3. Membership & Subscriptions

Membership operates on a monthly subscription basis

Subscriptions automatically renew each month

A minimum of 30 days’ notice is required to cancel

Promotional offers (such as a first-month free period) may be applied at our discretion

4. Payments

Payments are processed securely via Stripe

By subscribing, you agree to recurring monthly charges

Failure to make payment may result in suspension or removal of your listing

5. Refunds

As a general rule, payments are non-refundable once made.

6. Business Listings

By submitting your information:

  • You grant us permission to publish your business details on the platform
  • You confirm that all information provided is accurate and up to date
  • You understand that your listing will be publicly visible

7. Content Responsibility

You are responsible for all content you provide, including:

  • Business descriptions
  • Images and logos
  • Contact details

You must ensure that your content:

  • Is accurate
  • Does not infringe on third-party rights
  • Is not misleading or inappropriate

We reserve the right to edit or remove content at our discretion.

8. Use of the Website

You agree not to:

  • Use the platform for unlawful purposes
  • Upload false or misleading information
  • Attempt to disrupt or interfere with the website

9. Enquiries & Contact Forms

The website may allow users to contact businesses via forms. We are not responsible for the outcome of any interactions between users and businesses.

10. Liability

While we aim to provide a reliable platform:

  • We do not guarantee the accuracy of listings
  • We are not responsible for business transactions between users
  • Use of the platform is at your own risk

11. Intellectual Property

All website content, branding, and materials remain the property of Storm Hollie unless otherwise stated.

12. Termination

We reserve the right to suspend or terminate memberships that breach these terms.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the platform constitutes acceptance of any updates.

14. Contact

For any questions regarding these terms, please contact:
hello@medwaycityestate.com
07961083331